Orders can be canceled within [12 - 24 hours]. Please email our team with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. After this period, we may not be able to canc
Once an order is placed, we may be able to make changes to the order if you contact us fast enough. In the case you need to make changes to your order such as update your shipping address or contact information, change colours / sizes, or potentially
You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected] Please include your order number and the reason for cancellation in your message. Orders can only
We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team with an image of your damaged item for further assistance. While we may not be able to guarantee your exact order is replaced du
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for
At Scooter Barn, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant